case study
Highlights
Client
Engagement
Introduction Agile And Automation Process For Third Party Workflow Anagement Software
Category
Software Company
Available on
Tools
OVERVIEW
Certa is the all-in-one third-party workflow platform. From supplier lifecycle
management to the customer (KYC /AML) & partner validation, Certa is the only
platform that allows enterprises to manage risk, compliance & operations of all
third parties globally in one place.
Certa is now successfully delivering it’s services to over 50 of the world’s leading
companies including Walmart, Facebook, UBER, VISA, WWT, ETSY, D&B, Oracle,
ACCENTURE.
the challenge
Testing was complex due to a large number of real-time scenarios and the lack of documented real-time scenarios. Along with this, the application was in the initial stage of development and it was live for a few pilot projects. Since applic- -ations were developed in 4 phases there was no QA process involved while development. Testing was time-consuming because of the lack of stable test environment, documentation and complexity in coordination and testing of various product connectors.
Proposed Solution
Certa used AM QA Expert’s Testing help to automate its regression tests within an agile development process. To be able to introduce test environment best practices to ensure a stable environment we developed a comprehensive strat- -egy in collaboration with the client. By-
Performing the Exploratory testing on
live application and uncover all issue.
Creating a complete agile QA process
for development & Checklist of features
to track the testing progress.
Performing Regression test suite to
perform quick regression & automation
process for regression and daily health Check.
Performing API testing and validated
expected outcome of the apps on the
cloud, with respect to the interface. agreement/contract agreement docs.
Ensure the quality of the portal from
the lower environment throughout the
sprint so that the same quality can be maintained on the higher environments
as well.
To allocate the individual QA
resources to each of the customers to dedicatedly
take care of their customer’s instance.
key deliverable
- Improved quality assurance
- Increased confidence in the software
- Faster detection of defects
- Better alignment with business requirements
- More efficient testing process
ABSTRACT
As a global Enterprise Workflow management provider with a huge number of enterprise clients Certa had to make sure that it’s Website delivered a consistent interface & proper functioning of all the features.
Benefits
The Client’s New System Led The Way For Many Of The Businesses And Users That Are Looking To Get The Game's Built-in No Time. Despite The Complexity Of The Application & All Integrated Systems, The Performance Was Substantially Better Than Any Of Their Competitors & Never Displayed System Time-outs Or Long Wait Times For Customers. All These Resulted In Follows:
A Top Application In The World Of
Hyper-casual Games.
Bug Ratio Reduced & The Application Is
Doing Great In
The Market.
Result
Certa is now a leading and well known
name in third-party management
applications, all the clients are very glad to get the bug free releases consistently.
We have started moving failed stories
back to “Development in-progress” so that
the blockers can be fixed from the lower environments so that we can now be
able to deliver 100% bug-free sprint release to the client.
Bug ratio reduced at around 60-70% on
the live, & application is doing great in the
market.
Due to well define the automation
process, we are able to perform regression very
quickly.
Every new feature is getting tested by
the automation process.
Well defined regression process to
prevent new issues.
